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Our blog was designed as a  source for inspiration, resources, tips and tools to help you start, build, grow your business

DO YOU HAVE A CUSTOMER SERVICE MODEL IN PLACE?

In my humble opinion, I believe that your customer is more than a number, a “target audience” or a range of people based on an age group. Your customer is that “piece of fabric” that’s intricately woven into your Customer Service design model. A Good Customer Service Model focuses on increasing customer satisfaction, establishes processes for escalations, identifying customer pain points through feedback, and resolving customer complaints. This requires a continuous update of policies and procedures in order to meet your customer’s needs. Here are a few tips that will help you create a Customer Service Model: First, define what customer service means to you and your company. List every aspe

NETWORKING: GET OFF THE PHONE AND HAND OUT BUSINESS CARDS!

Have you ever heard the phrase “it’s not what you know it’s who you know”? While we may be in an era where technology has made it easier to connect with people on social media platforms, face-to-face networking is still a powerful relationship building tool. Most people will base their decision to work with people whom they connect with in person. You may think that networking events are a complete waste of time because it’s an opportunity to “socialize”, however it is truly a way to make connections. In business, everything is about building relationships. It takes time to cultivate these relationships but the end result is priceless. It can lead to an internship, job promotion or your firs

THE ART OF COLLABORATION

Most successful businesses look for new ways to reach a larger audience, raise brand awareness, while introducing new products and or services, through collaborations with other brands. Partnering with the right brand can be mutually successful for either company. For example; Bloggers have managed to turn their creative content into a business, while building a large platform of followers. These days, Bloggers are the most creative, innovative, powerful collaborations to consider when partnering with your brand. They typically have a large “die-hard” following with the ability to make or break your brand with a single review. They’re power has afforded them the respect of being valuable co

"I Can and I will": CAPITALIZE ON YOUR STRENGTHS

Trust me we all have strengths. I know it sounds cliché however I do believe that we all have greatness within all of us. We’re either capitalizing on our strengths and or talents, or we’re not doing so for various reasons. Lack of confidence is what causes one to believe that the impossible cannot be done. How can I build up my confidence in order to capitalize on my strengths? First, make a list of what you do well. For example, your strengths could be something you’ve demonstrated within a work place environment, outside of work such as creative writing, if you have an “eye for fashion” or makeup artistry. From there, list what you love about each strength and or talent? Next, create you

HASH TAGS: BREAKING THE CODE

What is a hash tag? A Hashtag is merely a label for content. Often times, users will use a search engine tool on social media, to look for a particular topic or personal interests by utilizing a single word commonly known as a “#hash tag”. You’ve probably heard us use the term “content is King”, when discussing social media strategies however, hash tagging plays an important role when it comes to providing your followers with valuable content. Hash tagging drives a specific type of target audience to your page. For example, when a user types in a key word such as “makeup artistry”, all posts/pages using the hash tag will appear. The user can literally browse hundreds, sometimes millions of p

NO BLOGGING? NO PROBLEM! TRY THE DIGITAL NEWSLETTER

When you don’t have the time to blog as frequently as a full time blogger but still want to provide your followers with content, opt for a Digital Newsletter. Digital Newsletters are a great way to provide as much or as little content in one source, rather blogging on a consistent basis. Weekly, Bi-Weekly, or Monthly updates, gives you time to not only create the content but to think about what you want to write. After all, everyone isn’t always inspired. Creativity takes time. Here are some helpful tips to get you started on your Digital Newsletter: List what subjects and or topics you’d like to discuss. Make sure that your audience can relate to the topics and that the information is val

Here are 10 steps to help you market your business effectively.

Social media has turned into a polarizing marketing tool that has effectively, successfully, increased brand visibility which translates into sales. Here are 10 helpful tips to help you market your business effectively: Choose your target audience. The goal is to create a following of buyers or clients who not only follow you on social media but most importantly utilizes your services (or purchase your products). There are several accounts that have 500 “Likes” with 500,000 followers. And yet less than 100 people are utilizing their services (or purchasing their products) on a consistent basis. The goal is to not only obtain a following but turn the “likes” into sales. Provide your clients a

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The Corporate Concierge Group 

2020

San Francisco Bay Area

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