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Our blog was designed as a  source for inspiration, resources, tips and tools to help you start, build, grow your business

November 14, 2016

How do you obtain feedback from your customers? If you haven't done so already, it may be time to incorporate a process in which you can obtain feedback from you customers. This will help you to either improve or enhance the customer service experience. For example, a...

November 14, 2016

One of the best compliments a business owner can receive is a referral. I know some times it can be a bit uncomfortable to ask your customers for a referral but if they're satisfied with the service and or products you've purchased, then they should have no problem ref...

November 14, 2016

 Image Credit Ebony Magazine

As much as we would love to rely solely on social media for all of our marketing needs, the truth of the matter is, we must network outside of our hand held devices . Its the only way we'll be able to expand our reach.
 

For introverts, or pe...

September 13, 2016

An effective, successful training program takes a great deal of time, effort and investment however, the end result is totally worth the time and money put into the program. Depending on whom you ask, from expert strategists, to customer service consultants, there are...

August 24, 2016

Wouldn’t it be great to be able to relax, rejuvenate, learn, connect and network with like-minded individuals for a couple of days? How about a “Business Bestie” get away where the two of you can collaborate, inspire and motivate one another with no distractions? There...

August 20, 2016

“Company Culture”: It references organizational beliefs, a set of principles, systems, processes and behaviors. We’ve heard the term “Culture” expressed as a way of “thinking” and in a sense, it is expected that new hires and those who are existing employees, eventuall...

August 20, 2016

Telecommuting is defined as The practice of working from home for a business and communicating through the use of a personal computer equipped with modem and communications software . An alternative workplace strategy such as remote work or “teleworking/telecommuting”...

August 20, 2016

An “Onboarding Process” is a process in which newly hired employees acquire the necessary training and knowledge regarding their positions. It also entails an introduction into the company’s culture, team members, management, and any computer-based systems. Often times...

August 20, 2016

Today's blog post will  focus on growth. We’ll start from the beginning for those of you who are ready to hire your first employees. There are a few things to consider before hiring an employee. Traditionally, it is said that you look for a candidate with a specific sk...

July 18, 2016

Photo credit: Apega / WENN

About 2 years ago, I came across an article written about Grammy Award-winning musician and producer Kasseem “Swizz Beatz” Dean. I was intrigued by his desire to want to go back to school and compelled to follow his journey as his commitment t...

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