Our blog was designed as a  source for inspiration, resources, tips and tools to help you start, build, grow your business

10 Side Gig Ideas for the upcoming Holiday season

Everyone is always looking for ways to earn an extra income particularly, around the holiday season. Whether you’re working a full time job or looking to add another stream of income, the possibilities are endless! Here are 10 side gig ideas to consider for the holiday season: Baked Goods Are you known for making great pies? Cookies? Cakes? Get your recipes in order, your marketing material in place, and start taking orders for the upcoming holiday season! Cook Book Create a mini-cook book of your favorite recipes (see the EBOOK post on our blog for tips) Party & Event Planning If you love hosting, curating and creating events, the holiday season is the perfect time to start a part time even


Image: You Tube Website Unless you’ve been living under a rock for the last decade, YouTube has become one of the world’s most popular Video Hosting Services of our generation. Founded in 2005 by Steve Chen, Chad Hurley and Jawed Karim, 3 former PayPal employees. The site allows users to create, upload and share videos. YouTube generates about 15 billion visitors per month. Since its inception, YouTube has Launchpad the careers of pop stars to gamers who have landed on Forbes highest paid list. With the likes of KSI, a teenaged EA Sports aficionado. His channel has 1.9 billion total views with 10.9 million total subscribers. Porta Dos Fundos “back door”, is a comedy sensation on YouTube. A 5

The Small Business Owner 4th Quarter Check List

Today’s blog post will focus on your 4th quarter business goals to ensure that you have all of your basis covered. Let’s define what the 4th quarter is, and what it means for your business. “A quarter refers to one-fourth of a year and is typically expressed as a “Q”. The four quarters that make up the year are January, February and March (Q1); April, May and June (Q2); July, August and September (Q3) and October, November and December (Q4).”-Investopedia definition. The 4th quarter of your business will help you to understand where your business is currently, and where it is headed into the following year. Here’s a quick checklist of how to prepare for the following year while helping you

How to prepare your business for the upcoming holiday season.

Have you started preparing for the upcoming holiday season? As business picks up, you want to be prepared as much as possible. From handling customer service issues, to stock and inventory processes and systems, here’s how to help you get started on preparing for the upcoming busy months. Staffing Whether you’re riding “solo” as an entrepreneur or a fully staffed small business, consider “beefing up” on additional help. Hiring a Virtual Assistant, or adding seasonal employees to your team can help increase productivity, streamline tasks that may fall by the way-side, when your business becomes really busy. Here’s a tip: Hire a Social Media Consultant to take care of all of your Social Media

Are you a Travel Agent looking for creative ways to attract new clients?

It’s no secret that the travel industry has taken off tremendously and doesn’t seem to show signs of slowing down! According to the World Travel & Tourism Council Travel & Tourism is one of the fasted growing sectors worldwide: data by the World (WTTC) shows that the sector generated an estimated total of US$7.8 trillion in GDP in 2015 and supported over 284 million jobs globally. So how can you capitalize on this growth sector? In many ways. First, if you’ve been paying close attention to your competitors, many of them are offering more personalized experiences and or services which is appealing to some travelers. You can take your level of service one step further by implemen


Question: Have you ever wondered how you can combine your love for entrepreneurship and travel into a career? Maybe I can convince you why your next career move should be in the Travel & Tourism Industry. The Travel and Tourism industry is booming and for good reason! "Right now, tourism is an $852-billion industry around the world," said Butler. "It's a $75-billion industry in Canada, and it's a $13.8 billion industry here in B.C. That's larger than agriculture, forestry and fisheries combined." GO2HR.CA. People want to experience other cultures, try new cuisines, embark on new adventures and learn new languages. Industry leaders like, Travelocity, Air BNB, including all major

9 steps to creating a Customer Service Training Program

An effective, successful training program takes a great deal of time, effort and investment however, the end result is totally worth the time and money put into the program. Depending on whom you ask, from expert strategists, to customer service consultants, there are several ways to create an employee training program. Whether you’re on a tight budget, have a limited time frame to execute and implement a training program, there are tips and resources available to help you develop a program that’s specific to your business needs. The purpose of implementing a Customer Training Program for your business is to ensure that your business is meeting and or exceeding both productivity and profit g

Customer Appreciation: Reward & Retain your most loyal customers with these steps

How to gain customer loyalty? Simple: Customer Appreciation. One of the greatest compliments a brand can receive is a loyal customer. Think back to the day when you had no customers. Remember the number of hours, days, times and years you and your team spent trying to get just one customer? Building a solid customer base is complex, there’s no real formula to it. Once you’ve arrived at a point where you have a consistent customer base, maintaining customer loyalty should become a priority. A Loyalty Rewards Program helps to retain customer retention, increase sales and profits and keeps your customers engaged. A Loyalty rewards program is a great way to show your customers how much you value

How small businesses are gaining competitive edge over their larger counterparts

How can small business owners compete in today’s customer focused environment? Customer Service. Not just any type of service, but by placing a great emphasis on the “customer experience.” The “Customer Experience” is one of the key components to building a reputable brand. “70% of buying experiences are based on how the customer feels they are being treated.” (McKinse). To better understand The Customer Service Experience and how it affects your business, first, let’s define what it exactly it is. The Customer Service Experience is the customer’s perception in relation to the level of service they’ve received from a company. Both good and bad customer service, can either make or “break” a c

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The Corporate Concierge Group 


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